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HPTek Express

General Terms and Conditions for Sale of Products


Products

The term “products” as used in these terms and conditions means any products that are offered for sale.

Prices

Prices are exclusive of taxes, shipping, insurance, broker fees, or custom duties. These expenses are solely the responsibility of the Customer.

Shipping and Delivery

Products are custom manufactured at the time of order. Please allow sufficient time for manufacturing. All products will be shipped at Customer’s expense. Insurance is automatically provided unless specifically not desired by Customer. All claims for shipping damage are the sole responsibility of Customer.

Merchandise is only shipped upon receipt of payment, unless other arrangements are made in advance. Tested RF Cables will not be liable for any delay or failure to deliver resulting from circumstances beyond our reasonable control.

Title, Risk of Loss, and Security Interest

Title to all products and risk of loss will pass to Customer upon tender to the carrier. Shipping damage claims are Customers responsibility.

Taxes

Any and all federal, state, and local sales, use, excise, privilege, and similar taxes imposed on Tested RF Cables or which Tested RF Cables has a duty to collect in connection with the sale, delivery, or use of any product will appear as a separate item on the invoice. If sales to Customer are exempt from such taxes, Customer shall furnish Tested RF Cables a certification of exemption prior to shipment.

Invoices and Payment

Unless otherwise agreed to by Tested RF Cables, payment must be received prior to shipment of an order. All amounts are in United States dollars. An invoice will be included with the shipment of each order.

Return Policy

Products may be returned within 15 calander days. Tested RF Cables are a custom manufactured product at the time of order. Due to this any cable or product returned will be subject to a 15% restocking fee.

Customers must contact Tested RF Cables for a Return Authorization prior to returning any product. All products must be returned intact, without damage and with all parts and documentation provided at the time of sale. Upon receipt of product by Tested RF Cables, product will be inspected for completeness. Upon satisfactory inspection, Tested RF Cables will issue a refund for the full purchase price of the merchandise to Customer, less any shipping and handling costs.

Warranty

Tested RF Cables provides a one (1) year warranty commencing on the date of shipment. All products are warranted for defects in manufacturing or component failure. Tested RF Cables at its sole option, will 1) Repair the product at no charge for parts or labor, 2) Replace the product with a comparable product, or 3) Refund the purchase price in exchange for the defective product.

All products returned must be in the original or comparable packing carton with all accessories originally provided. Return shipping cost is Customers responsibility. Repaired or replaced products will be shipped back to the Customer at Tested RF Cable’s expense.

Any warranty offered shall not apply to any defect, failure, or damage caused by the improper use or care of the product. Tested RF Cables shall not be obligated under this warranty to: a) repair damage resulting from attempts to repair; b) repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment; c) repair damage from incorrect user maintenance; d) repair damage caused by Customer modifications; or e) repair or replacement from Customers lack of understanding of product capabilities, features, or suitability for an application.

Customers must contact Tested RF Cables for a Return Authorization prior to returning any product.

Limitation of Liability

In no event shall Tested RF Cables be liable for any indirect, special, incidental, or consequential damages arising out of Customers purchase or use of any product.

Export Restrictions

Customer shall not export, re-export, or transfer, directly or indirectly, any product or technical data received hereunder, to any country or user to which such actions are restricted by United States or local country law or regulation without first obtaining any required governmental license, authorization, certification, or approval.

If Customer resells or otherwise disposes of any product or technical data purchased hereunder, it will comply with any export restrictions applicable to such transfer.

Tested RF Cables shall have no liability for delayed delivery or non-delivery resulting from denial, revocation, suspension, or governmental delay in issuance of any necessary import/export license or authority.

Waiver

The failure of either party to enforce any provision of these terms and conditions shall not be construed as a waiver of such provision or the right thereafter to enforce each and every provision. No waiver by either party, express or implied, of any breach of these terms and conditions shall be construed as a waiver of any other breach of such terms or conditions.

Assignment

Customer may not assign or otherwise transfer its rights or obligations under these terms and conditions without the prior written consent of Tested RF Cables. No attempt to assign or transfer in violation of this provision will be binding upon Tested RF Cables or its successors.

Governing Law

The rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Arizona, USA. These Terms and Conditions take precedence over any Purchase Order or Sales Agreement tendered by Buyer.

Attorneys’ Fees

If litigation is commenced by either party to enforce any contract including these terms and conditions, the prevailing party shall be entitled to recover its reasonable costs and attorneys’ fees, both at trial and on appeal.

Notices

All notices shall be given in writing and deemed effective upon receipt. Notices to Customer will be sent electronically by email if available, or otherwise to the address shown in Customers order. Notices to Tested RF Cables should be sent to:

Tested RF Cables

45825 N 35th Ave
New River AZ 85087


Tested RF Cables

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